AI & business processes · for SMEs
You run your business.
We investigate where AI can help.
Enquiries left unattended. Errors noticed too late. Work that gets stuck. We assess the bottleneck and test whether a targeted application delivers value for your business.
Discuss a bottleneckStart with the business problem
Where do
your operations get stuck?
We choose a workflow where the problem affects follow-up, costs or implementation. We agree in advance on how to assess whether the trial provides value.
This service is for SMEs across different sectors. For each assignment, we assess your working methods, data and existing systems.
Some examples
- 01
Following up on enquiries and quotes
Enquiries go unanswered or a quote receives no follow-up. An application can flag missing information, prepare proposals and keep the next action visible.
We assess: turnaround time, missing information and missed follow-up.
- 02
Flagging invoice discrepancies
An invoice differs from the order or delivery. An application can compare quantities and prices and flag possible duplicate invoices for review.
We assess: confirmed discrepancies, false alerts and review time.
- 03
Following up on stalled work
A job is waiting for information, materials or an appointment. An application can collect these dependencies and show who needs to take the next step.
We assess: stalled jobs, time to clarity and timely implementation.
From investigation to daily use
One workflow.
A focused trial.
- 01
Identify the bottleneck
We assess the current working methods and the consequences of the problem. We define what the trial needs to demonstrate and what we will compare it against.
- 02
Test an application
We set up a clearly scoped trial using selected examples. We assess the agreed results, errors and required corrections.
- 03
Support adoption
If the trial provides sufficient value, we agree on adoption. Your team receives working instructions and explanations of the checks and follow-up.
You know the scope and costs in advance. Your team reviews proposals. Decisions about messages, payments and scheduling changes remain with the responsible employee.
Development of DSO’s own tools
A tool built around
your workflow.
Where a custom tool is needed, we explore its development around a single business process. With your business rules, clear checks and the necessary integration with existing systems.
A reusable foundation can be configured for each business. We first assess a clearly scoped version before agreeing on further development.
Practical questions
What you want to know in advance.
Will we need to use different software?
We first assess the tools you already use. If additional software or an integration is needed, we discuss the options and costs in advance.
What do we receive after the trial?
A tested application, brief working instructions and an assessment of what is useful and what still needs attention. You then decide on further adoption.
Will it use existing software or a custom tool?
That depends on your workflow. We first assess what existing tools can solve. If a custom tool is needed, we discuss its development, use and maintenance separately.
What if AI adds little value to this task?
That may be an outcome of the trial. We then discuss whether adjustments make sense or whether a simpler change to the working methods is more suitable.
How are the costs determined?
You receive a proposal for a clearly scoped assignment. Any licences, technical integrations and further support are listed separately.
Let’s look at your situation
What needs
your attention today?
Briefly tell us what you want to address. In an initial conversation, we discuss your situation and consider which next step is appropriate.